One Detroit Credit Union
One Detroit Credit Union (formerly known as Communicating Arts CU) has been open since 1935. The credit union has assets totaling $56.87 Million and provides banking services to more than 11,000 members.
Branch Manager - Matt
Visit Us
14740 Mack Ave, Detroit, MI 48215
Hours
Monday - Tuesday: 9am-5pm
Wednesday: 11am-5pm
Thursday: 9am-5pm
Friday: 9am-6pm
Saturday: 9am-12pm
Sunday: Closed
Phone
(313) 965-8640
About Us
In 1935, we were formed as the Detroit Newspaper Industrial Credit Union, to serve people who worked in the newspaper industry. In the 1970s, we changed our name to be more inclusive of industries such as radio, television, printing, and publishing. We chose Communicating Arts Credit Union, the name most associate with our credit union.
As other financial institutions fled Detroit, we expanded our scope to help fill the financial services gap. Though we have never forgotten our roots, we have grown to include all people in our mission. Whether you live in the city or the suburbs—we know you carry the Spirit of Detroit with you—just as we do.
We changed our name from Communicating Arts Credit Union to One Detroit Credit Union, but we are still the same organization that is committed to people over profit. Our new logo represents our unity as a community of Detroiters. It encompasses both the ‘1’ and the ‘D’ on a solid line marking our unified path to financial empowerment.
We are One Detroit.
What People Are Saying
“When I was having trouble with my ATM PIN number, I went to the Howard Branch. I only waited a few minutes and observed one teller being exceptionally kind to a confused old man. The teller who waited on me was efficient, professional, thorough and kind also. Her name was Shandel.
I believe in Credit Unions, especially now that we have what bad actors the banks are.”
“Well...what can i say about One Detroit Credit union....First off, I've been with this credit union for several years now. Not everyone is so understanding to peoples situations. There is one person who goes above and beyond to provide good customer service CORZETTA BOOSE. She was very understanding to my situation. She did everything in her power to assist me. She provided me with excellent guest service. She took time out to listen to me and was so patient with getting my issues resolved. It felt as if she was a part of my family. Never even met her before but I am so grateful for her. She definitely deliver the brand in providing great Customer service for One Detroit Credit Union.”
“I love this credit union!!!
The online app makes everything so convenient. And there is only a $4 monthly fee if you do not have direct deposit. I do not understand why so many negative reviews unless people are just mad they didn’t get approved for something. I pay 0 for any transactions and even transfers. I will never use a for profit bank again! Free ATM are never far and I have never waited in line here for more than 5 minutes. Ignore the negative reviews. Period.”
“I love this credit union I get good service when I go I love the staff especially Theresa she is real respectful and helpful so one Detroit credit union is the best.”
“The main office offers faster service thank the satellite branches. I've been a member for years now and I've only seen a long line two, maybe 3 times at the Main Office. The Highland Park branch is slow as molasses. I stopped going to that branch because more often than not, you will wait in line at least 15 mins. The East Detroit is ok. I've only been there twice, and the service was reasonable.”
“I just want to acknowledge the excellent, phenomenal, and exemplary customer service I received from Corzetta B. I was referred by a neighbor to utilize One Detroit Credit Union for my car and motorcycle refinancing needs. I must say that Corzetta exceeded my expectations. Corzetta took over my loan application after the original loan processor became unavailable. She identified a major oversight by my original motorcycle company that would have potentially cost me an extra $2000; in addition, she corrected a processing error in regards to a form, and expedited the payoff check to the motorcycle financing company that was inadvertently mailed late. I am completely satisfied by the low interest rates Corzetta was able to obtain based on my credit score, not to mention her due diligence and attention to detail. Every company should have a Corzetta she is the benchmark & standard of customer service!! Give her a raise!!”